Terms of Service
Welcome to PropFlow, LLC (“PropFlow”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our proprietary trading analytics platform, website, and related services (collectively, the “Service”). Please read these Terms carefully.
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
Table of Contents
Eligibility
Requirements to Use PropFlow
You must be at least 18 years old
You must be a legal resident of the United States
You must have the legal authority to enter into this agreement
By using the Service, you represent and warrant that you meet these requirements. Although the Service may be accessible from other locations, it is designed and intended for U.S. users only.
Description of Service
PropFlow provides a comprehensive financial technology platform designed specifically for proprietary traders:
Core Features
- • Secure bank account integration via Plaid
- • Automated transaction categorization and filtering
- • Prop firm trading activity analysis and reporting
- • Performance metrics and analytics dashboard
Important: PropFlow is a financial analytics platform. We are not a financial advisor, investment advisor, or brokerage. We do not provide financial or investment advice.
User Accounts and Security
To access our Service, you must create an account and connect your financial data through our secure integrations:
Account Security
- • You are responsible for maintaining the confidentiality of your login credentials
- • You are responsible for all activity that occurs under your account
- • You must notify us immediately of any unauthorized access or security breaches
- • We recommend using strong, unique passwords and enabling two-factor authentication
Plaid Integration
By connecting your financial accounts to PropFlow via Plaid, you:
Grant us and Plaid authority to access and transmit your financial data from connected accounts
Acknowledge and agree to Plaid’s End User Privacy Policy
Account Termination
You may delete your account at any time through your account settings. Upon deletion, we will remove your information from our systems in accordance with our Privacy Policy and applicable data retention requirements.
Payments and Subscriptions
PropFlow operates on a subscription-based model with transparent, fair pricing:
Subscription Details
Free Trial
- • 5-day free trial period
- • Full access to all features
- • Credit card required for trial signup
Premium Subscription
- • $20/month after trial
- • Unlimited prop firm connections
- • Full analytics and reporting
Payment Processing
All payments are processed securely through Stripe. By subscribing, you:
Authorize automatic recurring charges to your payment method
Agree to charges continuing until you cancel your subscription
Cancellation and Refunds
Acceptable Use
To maintain a secure and reliable platform for all users, you agree not to:
Prohibited Activities
We reserve the right to suspend or terminate your account immediately if we determine you have violated these Terms, with or without notice, in our sole discretion.
Intellectual Property
PropFlow respects intellectual property rights and maintains clear ownership boundaries:
Our Intellectual Property
PropFlow owns all rights, title, and interest in:
- • The PropFlow platform design, user interface, and user experience
- • Our proprietary algorithms, analytics, and categorization logic
- • PropFlow branding, logos, and trade names
- • All software, code, and technical infrastructure
Your Data
You retain ownership of your personal and financial data. By using our Service, you grant us a limited license to process, analyze, and display your data solely for the purpose of providing our analytics services to you.
Third-Party Services
We integrate with third-party services (Plaid, Stripe) that retain their own intellectual property rights. Your use of these integrated services is subject to their respective terms and conditions.
Disclaimers
Service Provided “As Is”
PropFlow is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to:
Service Availability
- • Uninterrupted or error-free operation
- • 100% uptime or availability
- • Freedom from bugs or technical issues
Data Accuracy
- • Complete accuracy of financial data
- • Real-time data synchronization
- • Perfect transaction categorization
Financial Disclaimer: PropFlow provides analytics tools only. We do not provide financial advice, investment recommendations, or trading guidance. All trading and financial decisions are your sole responsibility.
Limitation of Liability
Liability Limitations
To the fullest extent permitted by law, PropFlow and its affiliates shall not be liable for:
Maximum Liability
In no event shall our total liability exceed the amount you paid for the Service in the twelve (12) months preceding the event giving rise to the claim.
Privacy
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
Key Privacy Points
- • We only collect data necessary to provide our services
- • We use industry-standard encryption and security measures
- • We do not sell or rent your personal information to third parties
- • You can delete your account and data at any time
Modifications to the Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices.
How We Handle Updates
- • Notice: We will notify you of material changes via email and platform notifications
- • Effective Date: Changes become effective 30 days after notification for existing users
- • Continued Use: Your continued use of the Service after changes take effect constitutes acceptance
- • Disagreement: If you disagree with changes, you may cancel your subscription
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Dispute Resolution Process
1. Direct Communication
We encourage you to contact us first to resolve any disputes informally. Most issues can be resolved quickly through direct communication.
2. Mediation
If informal resolution is unsuccessful, we agree to participate in non-binding mediation before pursuing other remedies.
3. Arbitration
Disputes that cannot be resolved through mediation may be submitted to binding arbitration under the American Arbitration Association Commercial Rules.
Class Action Waiver: You agree that disputes will be resolved on an individual basis and waive the right to participate in class action lawsuits, except where prohibited by law.
Contact Information
If you have questions about these Terms of Service or need assistance with your account, please contact us:
General Support
Email: jay@propflowtrading.com
Response Time: Within 48 hours
Hours: Monday - Friday, 9 AM - 5 PM CT
Business Address
PropFlow, LLC
5511 Parkcrest Dr. Suite 103
Austin, TX 78731
United States
For legal notices or formal communications, please use the business address above. For general support and technical assistance, email is the fastest way to reach us.