Privacy Policy
PropFlow, LLC (“PropFlow”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our proprietary trading analytics platform and related services.
By using PropFlow, you agree to the collection and use of your information in accordance with this policy.
Table of Contents
Information We Collect
We collect several types of information to provide and improve our financial analytics services:
Personal Information
- Your name and email address when you create an account
- Profile information you choose to provide
- Communication preferences and support interactions
Financial Data
- Bank account information and transaction history via our secure Plaid integration
- Trading activity data specifically related to proprietary trading firms
- Account balances and transaction categorizations you create
Usage Information
- Device information, IP address, and browser data
- Platform usage patterns and feature interactions
- Performance analytics to improve our services
Important: We do not knowingly collect sensitive personal data such as Social Security Numbers, medical information, or detailed personal financial advice data.
How We Collect Information
Information is collected through the following secure channels:
Directly from You
- • Account registration
- • Profile updates
- • Support requests
Third-Party Integrations
- • Plaid (secure bank connections)
- • Stripe (payment processing)
- • Analytics tools
How We Use Your Information
We use your data exclusively to provide and improve our proprietary trading analytics platform:
Provide secure access to your personalized trading analytics dashboard
Filter and categorize transactions to identify prop firm-related trading activity
Process subscription payments and maintain account access
Monitor platform performance and resolve technical issues
Provide customer support and respond to your inquiries
We do not: Use your data for advertising, marketing to third parties, or any purpose unrelated to providing our proprietary trading analytics services.
Data Storage and Security
Your data security is our top priority. We implement industry-standard security measures:
Technical Safeguards
- • End-to-end encryption (in transit and at rest)
- • HTTPS connections for all data transmission
- • Multi-factor authentication protocols
- • Regular security monitoring via Sentry.io
Infrastructure
- • Secure cloud hosting with Supabase
- • Regular automated backups
- • Access controls and audit logging
- • Continuous security updates
Your Rights
You maintain full control over your personal information:
Access & Control
View, update, or correct your account information and preferences at any time through your dashboard settings.
Data Export
Request a copy of your data in a portable format by contacting our support team.
Account Deletion
Delete your account at any time. All associated data will be permanently removed within 30 days of your request.
Children's Privacy
Age Restriction: PropFlow is designed for adults and is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors. If we discover that a user under 18 has registered, we will promptly delete their account and associated data.
International Users
U.S.-Based Service: PropFlow is designed specifically for U.S. residents and operates under U.S. data protection laws.
If you access our service from outside the United States, you do so at your own risk and are responsible for compliance with your local laws and regulations.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
When we make material changes, we will:
- Update the “Last Updated” date at the top of this policy
- Notify you via email if you have an active account
- Post a notice on our platform highlighting the changes
Continued use of PropFlow after changes become effective indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, we’re here to help:
General Inquiries
Email: jay@propflowtrading.com
Response Time: Within 48 hours
Data Protection Officer
Jacob Britt, Founder
PropFlow, LLC
5511 Parkcrest Dr. Suite 103
Austin, TX 78731
jay@propflowtrading.com